FAQ

You can mainly choose between:

1. The SaaS-approach where WHINT is hosting your application and database in our SAP BTP subaccount

2. Use your own subaccount with your own resources.

• SAP BTP, Cloud Foundry Runtime (Standard): 1 * GB Memory

• PostgreSQL on SAP BTP, hyperscaler option (Premium): 1 * Memory In 4gb Blocks

• PostgreSQL on SAP BTP, hyperscaler option (Storage): 4 * Storage In 5gb Blocks

Here is a simplified model showing the data flow of data sources being imported into the integration cockpit:

Automated backups are executed daily.

We perform backup recovery tests on a yearly basis.

We perform penetration tests on a yearly basis using external software and can share test results upon request.

Yes, we uphold an Information Security Management System (ISMS) in line with the ISO 27001 standard since October 2025 (ISO/IEC 27001:2022).

The solution is based on the operating model of Cloud Foundry in SAP BTP.

Users are invited by WHINT using guest accounts of whitepaper.id GmbH . Suitable for SaaS deployments with Single Sign-On support.

WHINT Subaccount: S-Users added to subaccount via support.whint.de.

Customer Subaccount: Suitable for customer-managed deployments.
You can connect your own Trust Management via XSUAA.

USER – Read-only access to view Inventory, Landscape and Reporting

CONFIGURATOR – Read/write access with all User permissions plus ability to edit Inventory, Landscape and Reporting

ADMINISTRATOR – Full access including all Configurator permissions plus complete Settings management

View supported Integration Layer platforms →

Includes: SAP Integration Suite, SAP Process Orchestration, Microsoft Azure, MuleSoft, Solace, Confluent Kafka

View supported EAM & ALM platforms →

Includes: LeanIX, LUY, HOPEX, Bee360, JIRA, ServiceNow

View supported Backend Applications →

Includes: SAP ABAP systems with IDoc, SOAP, OData, RFC, File interfaces

View supported Documentation Management Systems →

Includes: Confluence, SharePoint

Integration Cockpit licenses are based exclusively on productive interfaces.
Non-production interfaces can be discovered and managed without counting toward your license.

Subscription tiers range from S to XL based on your productive interface count.

Yes, the Integration Cockpit Management API enables programmatic access to your integration landscape through HTTPS-based JSON access.

• Query inventory data and integration objects

• Monitor traffic patterns and performance

• Manage integrations, metadata, tags and properties

• Export complete integration landscapes

• SQL-like query syntax with JOIN operations

We work closely with customers on product development and feature priorities through feature requests and direct collaboration with our product team.

We currently support MCP (Model Context Protocol) servers.

Support Channels:

• Support Portal: http://support.whint.de

• Email: support@whint.de

Response Time:
Urgent tickets are responded to within 24 hours during business days.